The example in full
Sipho Ndlovu
Warehouse & Distribution Manager
Cape Town, South Africa · sipho.ndlovu@example.com · +27 82 555 0143
Summary
Warehouse manager with 9 years running distribution operations, most recently a 14,000 m² facility with 48 staff across three shifts. Holds OTIF above 98%, keeps stock accuracy above 99%, and has taken two sites through health and safety audits without a finding.
Experience
Warehouse & Distribution Manager, Cape Provisions Group
03.2021 – Present
- Run a 14,000 m² distribution centre with 48 staff across three shifts, dispatching 1,100 orders a day to 260 retail outlets.
- Lifted OTIF from 94.2% to 98.6% in 11 months by resequencing pick waves and adding a pre-dispatch check.
- Cut stock variance from 1.9% to 0.4% through weekly cycle counts and FIFO discipline on aged stock.
- Reduced fleet running cost 12% by renegotiating service contracts and cutting empty return legs with backhaul planning.
- Managed 3PL and service provider SLAs, replacing two underperforming contracts after a structured review.
- Took the site through two Department of Employment and Labour health and safety audits with no findings.
Warehouse Supervisor, Umoya Logistics
06.2018 – 02.2021
- Supervised 22 pickers and forklift operators on the night shift, covering receiving, put-away and dispatch.
- Introduced a shift handover board that cut unresolved dispatch queries from 30 a week to 6.
- Trained 14 staff on the new WMS during rollout, keeping throughput steady through the transition.
Inventory Controller, Umoya Logistics
02.2016 – 05.2018
- Maintained stock records in SAP for 6,000 SKUs and ran monthly cycle counts across two storerooms.
Education
- National Diploma, Logistics Management, Cape Peninsula University of Technology — 02.2012 – 11.2015
Skills
Warehouse management (WMS) · Inventory control & cycle counting · OTIF & KPI reporting · Team leadership (48 staff) · Health & safety compliance · 3PL & SLA management · Fleet and route planning · SAP · Advanced Excel · Continuous improvement · Budget control
Certifications
- Forklift operator licence (counterbalance & reach) — Department of Employment and Labour (04.2019)
- SAMTRAC Occupational Health & Safety — NOSA (07.2022)
